Tata Motors Customer Care Mahotsav: Details You Need To Know

Tata Motors has initiated the 'Customer Care Mahotsav,' a Pan-India program for commercial vehicle customers, set to run until March 30, 2024. Here are the details you need to know. Read on

Key Highlights

For customers:

- Vehicle checkups

- Value-added services

- Discounts on a select range of Tata genuine parts

For drivers:

- Hygiene kits

- Health checkups

- Comprehensive training

Tata Motors has announced its ‘Customer Care Mahotsav’, a comprehensive customer engagement program for commercial vehicle customers. This extensive customer engagement program will take place up until March 30th, 2024, across all authorised Tata Motors service outlets nationwide.

The ‘Customer Care Mahotsav’ initiative promises a range of benefits, including meticulous vehicle check-ups by trained technicians, discounts on select Tata genuine parts, and access to valuable services like Annual Maintenance Contracts (AMC), Fleet Management Solutions (FMS), and Fleet Edge.

Additionally, the program extends its support to drivers, offering comprehensive training on safe and fuel-efficient driving practices, health check-ups, hygiene kits, and tailor-made value propositions under the Sampoorna Seva 2.0 initiative.

Related Link: Tata Motors Sampoorna Seva 2.0: All You Need To Know

Tata Motors Comments

Girish Wagh, executive director, Tata Motors, said, “ Our offerings and services undergo rigorous cycles of customer feedback. This Mahotsav is designed to showcase diverse service offerings, conduct proper vehicle and driver health check-ups, plus strengthen our relationship with customers and other stakeholders.”

“Spanning the entirety of our nation, this Mahotsav will be celebrated at all commercial vehicle workshops, and cover every product line – Trucks, buses and vans, and small trucks. Our commitment is to make this Mahotsav truly advantageous and value-adding for our customers.” He added. 

What Are Included?

In addition to its class-leading vehicles, Tata Motors will provide value-added services to streamline vehicle lifecycle management like the Sampoorna Seva 2.0 – a comprehensive care package that supports every aspect of operations throughout the vehicle lifecycle. 

The Sampoorna Seva 2.0  package includes breakdown assistance, promises higher turnaround time, annual maintenance contracts, convenient access to genuine spare parts, and other industry-leading services. 

Tata Motors also offers Fleet Edge, a connected vehicle platform driven by data analytics. Beyond providing exceptional vehicles, the company ensures quicker support and convenience, empowering businesses at every stage of their journey. 

What We Think? 

The 'Customer Care Mahotsav' is a testament to Tata Motors' unwavering dedication to its customers, providing them with not just vehicles but a complete ecosystem of support and services for a seamless commercial vehicle ownership experience.

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