Piaggio India's New Pune Showroom: Enhancing Customer Experience
Modified On Jun 03, 2024 03:54 PM
To enhance its sales and service network and offer a unique customer experience, Piaggio India has opened a new company-owned showroom in Pune. Discover what makes it unique. Read on
In a positive move that underscores the brand’s commitment to enhancing its commercial vehicle adoption rates and establishing a robust network for improving after-sales service and customer experience, Piaggio Vehicles opened its new showroom in Wagholi, Pune operated by the company.
The new Wagholi showroom spans over 2800 square feet and offers a unique three-wheeler retail experience, offering customers a comprehensive range of products and services under one roof. The inauguration ceremony was graced by Shri Ajit Pawar, deputy chief minister of Maharashtra, along with Diego Graffi, chairman and managing director at Piaggio Vehicles.
Related Link: Here’s How The Piaggio Battery Subscription Model Will Benefit Customers
What Makes The Showroom Unique?
The new Piaggio Wagholi Pune showroom spanning 2,800 square feet is complemented by a 1,500-square-foot workshop. The new showroom will retail Diesel, CNG, and electric vehicles from Piaggio’s trusted brand of commercial and passenger vehicles – Apé and Apé Electrik. The unit also integrates a state-of-the-art spare parts facility for top-class service.
Moreover, Piaggio asserts that the workshop promises a hassle-free experience with certified master technicians trained extensively at Piaggio’s plant in Baramati.
Beyond the product choice, Piaggio claims that the showroom prioritises a seamless ownership experience with exceptional service, readily available spare parts, and transparent pricing policies. The one-stop solution approach provides everything from registration and financing assistance to after-sales care as per Piaggio Vehicles.
Insights: Piaggio Vehicles Comments
Diego Graffi, said, “I would like to thank Shri Ajit Pawar, honourable deputy chief minister of Maharashtra for gracing the occasion. At Piaggio India, high-quality products and services that exceed customer expectations remain at the forefront. With the launch of the new three-wheeler company showroom in Pune, we are committed to redefining the retail experience and providing unparalleled solutions tailored to our customer’s diverse needs.
This state-of-the-art facility will allow us to showcase our commitment to offering Pune a complete three-wheeler experience, from discovery to sales as well as after-sales and service. This will be our model showroom, showcasing our strength with the product range.”
Amit Sagar, executive vice president - commercial vehicle - domestic business and retail finance, Piaggio Vehicles, said, “The new showroom located at Wagholi, is not only a new retail touchpoint for the company but also a significant step in its retail strategy. With the launch of the showroom, we are placing the needs of our customers in Pune at the forefront.
The showroom will have trained manpower along with the on-the-spot facility of exchange and finance. We are confident that this showroom will not only empower our customers with the freedom of choice but also ensure complete peace of mind throughout their ownership journey.”
What We Think?
Piaggio recently announced a new battery subscription model for its Ape Elektrik three-wheelers, which is a groundbreaking initiative aimed at making electric vehicle ownership more affordable and hassle-free. The establishment of the new Piaggio Pune showroom is an extension of this commitment to enhancing its customer experience.
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