Tata Motors Opens New Commercial Vehicle Dealership in Bikaner
Published On Aug 03, 2016
Aiming to increase its already strong foothold in the country, foremost commercial vehicle maker Tata Motors has opened up a new 3S dealership in Bikaner, Rajasthan (where 3S stands for sales, service and spares). Tata has paired up with Rajaram Dharnia Fourwheels for this Bikaner based commercial vehicle dealership. The company had also unveiled a similar facility in Madurai a few weeks ago.
This new state-of-the-art facility will cater to the needs of customers related to sales, service, spare parts, finance and other value added services for trucks ranging from 0.5 to 11 tonnes. There will also be another dealership in Nagaur district with the same partner, informed Tata Motors.
Commenting on the occasion, Mr. R. T. Wasan, Vice President, Sales and Marketing, Commercial Vehicle Business Unit, said, “At Tata Motors providing our customers with best-in-class product ownership and reach is our priority and through this new partnership with Rajaram Dharnia Fourwheels in Rajasthan, we reiterate our commitment to do just that. The new dealership here in Bikaner has been set-up to seamlessly integrate all stages of a commercial vehicle ownership – pre-sales, sales, and after-sales, for quick commercial vehicles turnaround and is equipped with state-of the art facilities and tools.” Mr. Wasan also said that through this new partnership, the company is in a position to cater to its customers’ commercial vehicle operations in the region, further strengthening Tata’s presence in Rajasthan.
The Bikaner facility is located on NH 15 making it easier for heavy vehicles on the move. The dealership will be having resting amenities for both drivers and technicians including a customer lounge for visiting customers. For best experience to its customers, the facility has nine service bays, two express bays and one accidental bay operated by trained staff. The area is quite spacious and can hold 18 vehicles in a day. To contribute its bit for the environment, this new facility will also have rain water harvesting system, Wi-Fi connectivity, effluent treatment system and vehicle display areas.
Mr. Ramkishan Dharnia, Managing Director of Rajaram Dharnia Fourwheels, said, “We at Rajaram Dharnia Fourwheels are extremely delighted to partner with Tata Motors to offer the commercial vehicles customers in Rajasthan with a wide range of commercial vehicle products, service and an overall commercial vehicle experience. Through this partnership we want to make sure that our customers here get the right vehicles and services that not only match their needs and wants but the needs of their businesses too. We are very excited with this new opportunity. Our deep trust in the Tata Motors’ brand is restated by our investment in this dealership.”
This one-stop facility also has mobile workshops for 24×7 customer support and helps customers avail a host of other services including financing options, loyalty programs and full service contracts.