Rivigo, a tech-based logistics company, has launched the first Relay-as-a-Service or RaaS for the truck pilots and fleet owners of India. It hopes to make a difference in the traditional truck industry of India. While talking to the media, the co-founder of Rivigo, Gazal Kalra said, “With RaaS, we aim to offer the benefits of relay trucking to millions of fleet owners in India and bring inefficiencies in the logistics industry while directly addressing one the biggest challenges of the chronic truck driver shortage. In addition to the relay network, technology, and pilots, we will be making our fuel, maintenance, cashless payment solutions also available to fleet owners in the country through RaaS. Rivigo’s mission is to make logistics in India humane, more efficient and offer better service. Offering Relay-as-a-Service to fleet owners in the country is a significant step in that direction.”
The RaaS will be a revelation in the truck industry. It will be offered to the fleet owners, pilots and a network of relay pit stops. It is an operating model where the truck driver gets changed after a few hundred kilometres of driving through a network of relay pit stops and later on, the driver receives rostered back to his home pit stop and finally, he will be able to get back to his family at the end of the day.
The RaaS model is much more humane towards the truck pilot, much more efficient and offers a significant advantage over the traditional trucking system of the country, such as air equivalent transit time, higher asset utilization and it is much safer than the conventional trucking. But, most importantly, the truck pilot will be able to go back to his family. Mr. Ramratan Singhi, the owner of Sure Cargo Logistics, commented that in his five years of experience, relay trucking is the only solution. He also said that working with Rivigo has been highly beneficial for him, and the company has utilized its assets by almost 25-30%.