Mahindra & Mahindra have been increasing its footprint in the trucking industry for the past few years. Its subsidiary, named the Mahindra Truck and Bus Division, is currently one of the fastest growing heavy vehicle manufacturers in the country. The company has managed to acquire a significant chunk of the trucking industry, within just a few years of its entry. This success can be attributed to value for money products, that are coupled with a customer-centric and satisfying after-sales and service experience.
The company is thus focusing heavily on providing best-in-class service to its owners in order to make customer satisfaction a differentiating factor from its competitors. Mahindra currently has a strong service network across the country, with over 100 3S-dealerships. Such dealerships offer Sales, Service and Spare Parts for all Mahindra heavy vehicles. Additionally, the company has 276 authorized service touch points and 2900 Roadside Assistance Service Points. Spare parts sourcing is taken care of by 1600 spare retailers with 32 exclusive MParts Plaza outlets. Mahindra’s popular BLAZO X range of trucks can be serviced even in the remotest parts of Leh, which in itself is a testament to the wide service support being offered by the company.
3S (Sales, Service, Spare Parts) Dealerships
More than 100
Authorized service points
Roadside Assistance points
Spare part retailers
MParts Plaza outlets
Such an exhaustive network of outlets helps in enhancing the confidence of truck operators as they can easily reach a nearby touch point whenever they require any support. This is an important factor in the trucking industry that deals with tight schedules and deadlines and thus requires the vehicles to be operating at their optimum efficiency.
Mahindra’s heavy commercial vehicle business is a major driver for the company’s truck and bus division. It includes the popular BLAZO X range, which is available in 3 iterations – Haulage, Tipper, and Tractor trailer. Each of these models can be opted in multiple sizes and capacities, thus providing owners the option to choose a vehicle that best fits their needs. The recently updated BLAZO X range even provides best-in-class fuel efficiency numbers. Such product attributes, along with the wide presence of service outlets, make the Mahindra BLAZO X a worthy purchase.