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Daimler Trucks Starts New Parts Distribution Center in Dallas

Published On Feb 15, 2016By Prashant Talreja

Daimler Trucks North America (DTNA) opened a 275,000 Square foot PDC in Dallas, Texas. According to General Manager of Supply Chain, DTNA, Jay Johnson, the new facility is a crucial component for the company that allows consumers to avail the stock of vital parts in record time.

He further said, “We are excited about this new PDC, which is much more than just a building. It’s part of our strategy to get closer to our customers.”

The company has calculatedly preferred the location with a goal to set a criterion for the availability of parts. This branch is integrated with many services and delivery strategies.

Dan Stevens, Partner and Chief Operations Officer, Lonestar Truck Group, said, “The new Dallas PDC and supporting supply chain initiatives have dramatically improved our ability to service our customers.”

“The speed with which we receive parts has improved front counter customer satisfaction due to improved fill rates. Technician morale and efficiency has improved, as well,” he further added.

The company says that the centralizing of the supply chain activities added operational efficiencies to the network locations of DTNA and this streamlining further boosted customer service experience.

As per Rich Shearing, President, Premier Truck Group, the new addition of Dallas PDC has shortened his lead-time on parts by two days.

All PDC locations of the company come under the network of services accessible for all the consumers of all the DTNA brands such as Western Star, Thomas Built Buses, Detroit, Alliance Truck Parts and Freight-liner Custom Chassis.

See Also:

Mercedes-Benz to Invest 113 Million Euros to Double Turkey Plant Capacity

British Firm Matthew James Brings in Two New Mercedes-Benz Actros Trucks

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