Ashok Leyland expands digital solutions for truck customers

The digital tools first offered in 2017 have gained considerable traction among truck customers, to capitalize the digitization wave after the pandemic further, the firm is now offering even more tools to allow customers to make easier truck owning experience, also help manage the transport and logistics business better for enhancing profitability.

Taking advantage of the wide use of smartphones by truck customers, Ashok Leyland today expanded its new digital solutions offering to its customers. The DigitAL Nxt, an industry-first combination of three innovative digital solutions, is aimed at helping customers run their transport business more efficiently. The new tools are simple to use, compatible with all smartphones, and work like any other, everyday app. The three digital solutions will help customers manage their business with a simple tap. It will make it simpler for them to log on to their business from anywhere and manage their operations with ease. 

The firm first introduced a digital marketplace in 2017, first of its kind for commercial vehicles back then that comprised of i-Alert, LeyKart, ServiceMandi, e-Diagnostic.

Speaking about the new digital solutions, Vipin Sondhi, Managing Director & CEO, Ashok Leyland, said, “Ashok Leyland has always been at the forefront of innovation and technology. Taking our philosophy of ‘Aapki Jeet, Hamari Jeet’ forward, we consistently strive to support our rapidly growing network of customers. We have invested in creating these digital solutions to enhance customer efficiency, performance, and profitability through various means of “anytime, anywhere” support for their vehicles. This will ensure that the customer enjoys the highest uptime with our vehicles and these solutions are unparalleled in the industry.” 

The three Digital solutions of Ashok Leyland’s DigitAL Nxt are : 

Ashok Leyland iALERT : Launched in 2017 is an industry-first–cutting edge telematics solution available across engine platforms, mechanical and electronic alike. The industry-first iGCU telematics hardware is AIS 140 compliant and comes equipped with advanced onboard processing and Bluetooth based diagnostic functionalities. iALERT 3.0 is our latest refined and enhanced application that accommodates the technical complexities of BS-VI, offering a simplified & intuitive approach to monitor vital vehicle information. 

This solution offers various benefits, including VHMD, track, and trace, geo-fencing, trip Management, route deviation tracking, fuel level management, alerts and reports, service reminders, driver monitoring, fleet management & dealer locator. It further provides an integrated prognostics capability to ensure improved vehicle uptime. The upgraded version also offers a rich user interface, ease in navigation, and is also supported on iOS. The onboard telematics can pre-empt issues before they occur, giving the operators the power to avoid glitches and steer clear of unforeseen expenses or unplanned delays. 

Ashok Leyland Care: Ashok Leyland Care is an all-in-one digital solution for our customers, to take care of their end-to-end business needs. The key features of this app include - quick access to vehicle details, e-locker facility to store and access all vehicle-related documents, service due to reminders, convenient service booking, real-time alerts, Dealer / Service locator. 

The app also provides the customers with a unified platform for various digital solutions like Dealer Business Management (DBM), iALERT & Leykart, addressing all aspects of vehicle operations and maintenance requirements. Ashok Leyland Care is a testament to our endeavor to constantly empowering the customers with the best technologies for their success. 

Uptime Solution Center: Ashok Leyland Uptime Solution Centre is a platform that leverages the power of connected vehicle technology to usher in a new era of uptime services to customers. Built on the foundation of Bigdata and Cloud technologies, this center is supported by nine cornerstone applications and technologies namely iALERT, real-time ECU errors, visual analytics, VC 2.0 connected diagnostics application, ECU Flashing Over the Air (FOTA), live remote diagnostics, scheduled diagnostics, e-diagnostics and sensorization. 

This platform offers AI-driven prognostics that help detect potential issues well in advance and also offers real-time analysis of vehicle parameters to enable quick reactive support to get the vehicle back on the road swiftly. The capability in remote diagnostics ensures superior uptime experience for the customers.

Ashok Leyland is trying to equipped its customers to help them tide over the challenging times and also provide new age based on the rapid changes taking place in the industry. The DigitAL Nxt Solutions are a step in that direction by offering additional value to its customers to become agile, more productive. 

Also Read: Ashok Leyland launches modular truck platform AVTR